Terms of service


Terms & Conditions

KidsCuddles

Last Updated: [11/03/2026]

Welcome to KidsCuddles. By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully before using our services.

1. General

KidsCuddles is an online store that offers kids’ clothing and related products through its website. By using this website and placing an order, you confirm that you agree to comply with these Terms & Conditions.

We reserve the right to update, modify, or change these terms at any time without prior notice.

2. Product Information

We make every effort to display product images, colors, and descriptions as accurately as possible. However:

  • Slight variations in color, design, or appearance may occur due to lighting or screen settings.

  • Product availability may change without notice.

  • KidsCuddles reserves the right to discontinue or modify products at any time.

3. Pricing & Payments

All prices listed on the website are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.

We currently offer:

  • Cash on Delivery (COD)

  • Prepaid online payments through secure payment gateways

KidsCuddles reserves the right to cancel or refuse any order in case of pricing errors or suspected fraudulent activity.

4. Order Acceptance & Cancellation

After placing an order, you will receive an order confirmation.

KidsCuddles reserves the right to:

  • Cancel orders due to stock unavailability

  • Cancel suspicious or fraudulent orders

  • Cancel orders with incorrect pricing or information

Customers may request cancellation before the order is shipped.

5. Shipping & Delivery

Orders are generally delivered within 3–5 business days across India, depending on the delivery location.

While we aim to deliver within the stated timeline, delays may occur due to logistics, weather, or unforeseen circumstances. KidsCuddles shall not be held responsible for delays caused by courier partners.

6. Returns & Exchanges

We offer easy exchange and return options subject to the following conditions:

  • Return/exchange requests must be raised within the specified return window.

  • The product must be unused, unwashed, and in original packaging.

  • Items showing signs of use, damage, or tampering may not be eligible for return.

KidsCuddles reserves the right to decline returns that do not meet these conditions.

7. Refund Policy

Refunds are processed only after the returned product passes quality inspection.

Refunds may be issued through:

  • Original payment method (for prepaid orders)

  • Store credit or bank transfer where applicable

Refund processing time may vary depending on the payment method and banking processes.

8. Fraudulent or False Claims

KidsCuddles maintains strict policies to prevent misuse of return or refund services. Any false claims regarding product defects, non-delivery, or return fraud may lead to:

  • Cancellation of orders

  • Suspension from future purchases

  • Legal action where necessary

9. Intellectual Property

All content on the KidsCuddles website including:

  • Images

  • Logos

  • Product descriptions

  • Graphics

  • Website design

is the property of KidsCuddles and may not be copied, reproduced, or used without written permission.

10. Limitation of Liability

KidsCuddles shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services.

11. Jurisdiction

In the event of any dispute, complaint, claim, or legal proceeding arising out of purchases, returns, refunds, or any services provided by KidsCuddles, the matter shall be subject to the exclusive jurisdiction of the competent courts located in Gurugram, Haryana, India, as the business operations are managed from Gurugram.

12. Contact Information

For any questions or concerns regarding these Terms & Conditions, please contact us at:

Email: kidscuddles01@gmail.com

Customer Support: 9034522666